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PRIVACY POLICY

Last Updated: January 1, 2025

Thank you for visiting the Wheelhouse Salon website (“the Site”). This Privacy Policy describes how Wheelhouse Salon (“we,” “us,” or “our”) collects, uses, and protects the personal information of visitors to our website and customers who utilize our services. Wheelhouse Salon operates in Birmingham, Alabama; Huntsville, Alabama; and Austin, Texas.

Please read this Privacy Policy carefully. By using our Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please do not use our Site.

1. Information We Collect

1.1 Personal Information

“Personal Information” is information that can be used to identify you. We may collect the following types of Personal Information when you use our Site or services:

  • Contact Details: Name, email address, phone number, and mailing address (if you submit it via forms, request appointments, or sign up for newsletters).
  • Appointment Information: Date, time, and service preferences for hair and salon services.
  • Payment Details: If you make a purchase or payment through our Site or a third-party payment processor, we may collect your billing address and payment method information.

1.2 Non-Personal Information

We also collect non-personal information that does not directly identify you. This may include:

  • Usage Data: Information about your interaction with our Site, such as the pages viewed, the time spent on pages, referral URLs, and other diagnostic data.
  • Device Information: Internet Protocol (IP) address, browser type, browser version, unique device identifiers, and other technical information.

2. How We Collect Your Information

  • Information You Provide: We collect Personal Information that you voluntarily provide to us when you book an appointment, fill out a contact form, subscribe to our newsletter, or interact with us in any other way.
  • Automated Technologies: We use cookies, web beacons, and similar tracking technologies to automatically collect certain information about your browsing actions and usage patterns. You can configure your browser to refuse cookies or to alert you when cookies are being sent. However, if you do not accept cookies, some parts of our Site may not function properly.

3. How We Use Your Information

We use the information we collect for the following purposes:

  1. Providing Services: To schedule and manage your appointments, fulfill your service requests, and provide customer support.
  2. Communication: To contact you regarding your appointment, send you newsletters or promotional materials (where you have opted in), and respond to your inquiries.
  3. Site Improvement: To analyze how users interact with our Site so that we can improve its functionality, content, and user experience.
  4. Marketing and Promotions: To send you information about new services, promotions, and events that might be of interest to you (in compliance with applicable laws).
  5. Legal Requirements: To comply with applicable laws, regulations, and court orders or to protect our rights, property, or safety.

4. How We Share Your Information

We do not sell or rent your Personal Information to third parties. We do not share your mobile information with third parties for marketing purposes. We may share your information in the following circumstances:

  1. Service Providers: We share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, scheduling platforms) as long as they agree to keep your information confidential.
  2. Legal Compliance: We may disclose your information when required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will provide notice if your information becomes subject to a different privacy policy. We commit not to transfer your personal data to external organizations without your consent, except as necessary to provide our services or comply with legal obligations.

5. Data Retention

We retain your Personal Information only for as long as necessary to provide you with our services and for legitimate business or legal purposes. When we no longer need your Personal Information, we will securely dispose of it in accordance with applicable laws and regulations.

6. Security

We take reasonable measures to protect the Personal Information we collect from unauthorized access, use, and disclosure. We implement strict access controls and encryption to protect your data from unauthorized access and regularly audit our data handling practices to ensure compliance with our privacy commitments. However, no method of online transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. Your Choices and Rights

  • Opt-Out of SMS Messaging: If you receive communications from us, you can unsubscribe at any time by email, contacting us directly, or by replying via SMS. To opt out of future SMS communications, text STOP or UNSUBSCRIBE.
  • Access and Correction: You may request access to or correction of your Personal Information by contacting us using the information below.
  • Do Not Track Signals: Our Site does not respond to Do Not Track signals in your browser. If you prefer, you may disable cookies or adjust your browser settings to limit tracking features.

8. Third-Party Links

Our Site may include links to third-party websites. These websites have their own privacy policies, which may differ from ours. We are not responsible for the content or privacy practices of any linked websites. We encourage you to review the privacy policy of any website you visit.

9. Children’s Privacy

Our Site is not directed to individuals under the age of 13, and we do not knowingly collect Personal Information from anyone under 13. If you believe we have inadvertently collected information from a child under 13, please contact us and we will promptly remove the information.

10. International Users

Our Site is intended for users in the United States, where we have locations in Birmingham, AL; Huntsville, AL; and Austin, TX. If you access our Site from outside the United States, please be aware that your information may be transferred to, stored, or processed in the United States. By using our Site, you consent to these transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will become effective when we post the revised Policy on our Site. Your continued use of the Site after we post any modifications signifies your acceptance of those changes. We encourage you to review this Policy periodically for the latest information on our privacy practices.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:

Wheelhouse Salon
Birmingham, Alabama | Huntsville, Alabama | Austin, Texas
Email: info@wheelhousesalon.com
Phone: 205-582-2083

Thank you for choosing Wheelhouse Salon. We value your trust and are committed to respecting your privacy.

AND JUST IN CASE YOU MISSED IT:

We will be using SMS for informational purposes such as Account Notification, Customer Care, and Delivery Notification. We will send messages to schedule/confirm appointments and provide customer support when client initiates contact to our number as needed and not scheduled. Expected frequency 1-2 times a month. Reply STOP to unsubscribe, or HELP for more information (message and data rates may apply).